services so that customers
Word of mouth is when customers share brand information with friends and family. In other words, this is free advertising.
According to a Nielsen study, 92% of consumers trust the recommendations of friends and family more than any marketer. Therefore, if you have made a customer happy, he will most likely share it with family and friends – and will make you free advertising.
We’ll tell you about 10 tactics that a business should use for a successful word of mouth.
Word of mouth and 10 tactics for business Continue reading